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  • Customers like
    • Goodman -1
  • Customers don't like
    • Not happy2
    • Do not stand by their products they sell1
    • Furnace1

  • Aug 25
  • Appliances and Electronics
  • Bellevue, Washington
  • Goodman Is Better Than You Think
  • 17
  • REVIEW RATING 3/5

1st of all, most of you need to learn to spell. Most of these negative reviews seem to be people that purchased their equipment on-line and then had some Gomer, that thinks he knows how to install either a Furnace, AC or Heat Pump, attempt to do so. Sorry folks - you can't do that and then expect the Manufacturer to pick up the tab when it fails. If you read the warranty info on the Goodman Mfg... Read more

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  • Aug 18
  • Building Products
  • Dallas, Texas
  • Goodman Hvac
  • 1
  • 1
  • 28
  • REVIEW RATING 4/5

DO NOT BUY ANY GOODMAN OR AMANA PRODUCTS FOR YOUR A/C UNITS. YOU WILL BE SORRY AS THOUSANDS OF OTHERS ARE. Goodman evaporator coils required replacement under warranty. They cover the $120 part and I have paid $1,200 for 2 different units due to defects. Units and house are only 4 years old and still under warranty. The company according to records knew well before this in 2007 time frame that... Read more

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  • Aug 05
  • Appliances and Electronics
  • Goodman Ac Unit
  • 2
  • 2
  • 33
  • REVIEW RATING 4/5

In 2008 we purchased a Amana Goodman heating n a/c unit from Gilmore Heating n Air in Placerville Ca. were told at the time it was the "top of the line energy efficient unit (like a Mercedes is next to a Kia)." Right from the get go when it was installed we had problems it would not work so Gilmore the seller bought us a cord of wood to keep us warm because we had no heat other than our... Read more

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  • Jul 10
  • Appliances and Electronics
  • Titusville, Florida
  • Goodman Air Conditioner
  • 62
  • REVIEW RATING 4/5

We bought an ac unit and its junk, we have contacted Goodman and they are giving us a run around instead of standing behind there product. It does not cycle just runs non-stop. Wow what a light bill I will have. I am not sure what to do. I contacted the installer they came 3 times with no solution found to the problem. They said we had dirty coils so we paid $388 more to get them cleaned and it... Read more

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  • May 30
  • Appliances and Electronics
  • Madisonville, Kentucky
  • Mini Split Heat Pump
  • 127
  • REVIEW RATING 4/5

Unit breaks down every year first the A coil which the part was obsolete now it is the condensing coil. It is an air heat pump unit, so no air no heat. The unit still has parts warranty, but no labor warranty which cost you. The unit is a piece of *** that was purchased by our contractor wholesale. The unit is obsolete. Companies in my area won't sell the units from Goodman because they have... Read more

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  • May 07
  • Products
  • Morrow, Georgia
  • Coil
  • 101
  • REVIEW RATING 4/5

Purchased a goodman S0712172059 in 2007 in 2014 coils need to be replaced. Goodman knows they used bad coils. I'm asking only for goodman to sell me the NEW Aluminim coated coils at their Wholesale price. That is more then Fair. You know the coils you used in "07 are bad. Good customer service would be to correct the mistake that was made. A Goodman unit should last more the 7 years. Unsatisfied... Read more

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  • Mar 31
  • Appliances and Electronics
  • Columbia, South Carolina
  • Air Handler
  • 148
  • REVIEW RATING 4/5

I have a new 2009 Goodman air Handler and Condenser 5 ton 14 sears paid $5,000.00 in 2014 the condenser went that was expensive $1,900 to have the copper one taken out and new non copper one installed they took the copper one would not leave it with me... Today March 31 2015 the unit is out again they say it the Reversing Value is leaking and it will cost $1,000 to replace and fill back up... Read more

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  • Mar 17
  • Appliances and Electronics
  • Furnace
  • 142
  • REVIEW RATING 4/5

After furnace failed I had to pay $1,100 for replacement parts and labor (the cost of a new quality furnace without installation). The part came with only 1 year warranty. I contacted their "Consumer Affairs" and asked to have the 1 yr warranty coming with the $1,100 part that I had to pay for, extended. I was told that Goodman will not do anything about it. I wrote to their CEO for the same. I... Read more

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  • Jan 14
  • Appliances and Electronics
  • San Jose, California
  • Furnace
  • 189
  • REVIEW RATING 4/5

Just got off the phone with Goodman. Warranty expired a few month's ago and now it appears the blower motor is going out (bearings really loud). Not happy this happened but really not happy with the response from Goodman customer service. All he said was he couldn't help me further, it wasn't covered, and to contact a dealer. His attitude left a lot to be desired as I kept asking question's and... Read more

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  • Jan 10
  • Appliances and Electronics
  • Houston, Texas
  • Positive Experience
  • 332
  • REVIEW RATING 5/5

Funny, Consumers trash and bash one brand or another, and yet many of the brands on the market use the same type compressors, fan motors, capacitors, relays etc. The fact of the matter is that HVAC manufacturers mainly only make the coils and the sheet metal cabinets they are arranged in. The buy all of the other components from outside vendors. The units they make have been tested so that brand... Read more

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