2.9
  • Not happy2 votes
  • Furnace1 votes
  • Customer service1 votes
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  • Mar 31
  • Appliances and Electronics
  • Columbia, South Carolina
  • Air Handler
  • 47
  • REVIEW RATING 4/5

I have a new 2009 Goodman air Handler and Condenser 5 ton 14 sears paid $5,000.00 in 2014 the condenser went that was expensive $1,900 to have the copper one taken out and new non copper one installed they took the copper one would not leave it with me... Today March 31 2015 the unit is out again they say it the Reversing Value is leaking and it will cost $1,000 to replace and fill back up... Read more

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  • Mar 17
  • Appliances and Electronics
  • Furnace
  • 52
  • REVIEW RATING 4/5

After furnace failed I had to pay $1,100 for replacement parts and labor (the cost of a new quality furnace without installation). The part came with only 1 year warranty. I contacted their "Consumer Affairs" and asked to have the 1 yr warranty coming with the $1,100 part that I had to pay for, extended. I was told that Goodman will not do anything about it. I wrote to their CEO for the same. I... Read more

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  • Jan 14
  • Appliances and Electronics
  • San Jose, California
  • Furnace
  • 134
  • REVIEW RATING 4/5

Just got off the phone with Goodman. Warranty expired a few month's ago and now it appears the blower motor is going out (bearings really loud). Not happy this happened but really not happy with the response from Goodman customer service. All he said was he couldn't help me further, it wasn't covered, and to contact a dealer. His attitude left a lot to be desired as I kept asking question's and... Read more

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  • Jan 10
  • Appliances and Electronics
  • Houston, Texas
  • Positive Experience
  • 209
  • REVIEW RATING 5/5

Funny, Consumers trash and bash one brand or another, and yet many of the brands on the market use the same type compressors, fan motors, capacitors, relays etc. The fact of the matter is that HVAC manufacturers mainly only make the coils and the sheet metal cabinets they are arranged in. The buy all of the other components from outside vendors. The units they make have been tested so that brand... Read more

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Broke down 11 time in one year. Going to have to sue agree air Add comment

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  • Oct 30, 2014
  • Appliances and Electronics
  • Santa Monica, California
  • Central Air Conditioner
  • 3
  • 3
  • 310
  • REVIEW RATING 5/5
Goodman Manufacturing - Review about Central Air Conditioner from Santa Monica, California
1 of 4

I just purchased a brand-new 4 ton Goodman Upon installation vacuum system down when we are already releas the charging system there was no charge filled it with nitrogen and found a leak where the high side goes into evaporator coil it looks like they just drill a hole and do a real cheesy solder job in the pipe going into it the manifoldit looks like from shipping in the vibration that the... Read more

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100% FULL

  • Oct 07, 2014
  • Appliances and Electronics
  • Ac System Change
  • 1
  • 1
  • 251
  • REVIEW RATING 5/5
Video
1 of 4

New system installed 6 months ago, makes noise like a washing machine on spin cycle when the high fan speed kicks on. Fan has already been replaced and all Goodman can suggest is to replace it again. Unit leaks rusty fluid into pan, and leaks condensation in parts that should never collect condensation, even according to the installer. Now that I have read some reviews of Goodman, it seems it... Read more

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  • Sep 11, 2014
  • Appliances and Electronics
  • Verona, Wisconsin
  • Defective Furnace
  • 3
  • 3
  • 222
  • REVIEW RATING 4/5

This piece of s*** has broken 4 times in 6 months and it's only 3.5 years old. First three times were costly (>$1000 each) for induction motor, blower motor, and A/C coil. Now it's broken AGAIN, but repair guy hasn't made it out here yet. Just to make sure it wasn't a technician problem, we've had repair techs from different companies each time (we are running out of companies to call). ... Read more

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  • Sep 04, 2014
  • Appliances and Electronics
  • Miami, Florida
  • Coil Replacement
  • 1
  • 1
  • 211
  • REVIEW RATING 5/5

We moved into are new home in 2009. Are house has a Goodman Ac unit all electric. Within the first few months they had to replace the inside coil. The tech that put the new coil in didn't remove a small piece of plastic. So 2 days later it clogged up and water came into my new house in my new walls and my $6000 wood floors! They came out and fixed the problem. Then 2010 we had more problems... Read more

Was this review helpful? 3 1

  • Aug 25, 2014
  • Appliances and Electronics
  • Goodman Ac Unit
  • 1
  • 1
  • 263
  • REVIEW RATING 5/5

We purchased a unit from American Air Masters in 2009 and the sticker on the front of the unit states Amana Distinctions. Come to find out when we call American Air Masters we have a Goodman Unit. As of to date we have spent 2,000.00 for repairs. Yes they will tell you, that you have a 10 warranty, but you are still out labor, Freon, and there is a 100.00 handling Fee From Goodman. We have to... Read more

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