Goodman Manufacturing Complaints and Reviews

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Goodman Manufacturing
Main address: 7401 Security Way 77040 Houston TX
1-877-254-4729, ,
  • 47+5 mobile complaints
  • $95.1K claimed losses
  • $1.8K average
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  • 2 days ago
  • Appliances and Electronics
  • Goodman Ac Unit
  • 12

We purchased a unit from American Air Masters in 2009 and the sticker on the front of the unit states Amana Distinctions. Come to find out when we call American Air Masters we have a Goodman Unit. As of to date we have spent 2,000.00 for repairs. Yes they will tell you, that you have a 10 warranty, but you are still out labor, Freon, and there is a 100.00 handling Fee From Goodman. We have to... Read more

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  • Aug 22
  • Installers
  • Green Cove Springs, Florida
  • Air Conditioner

Purchase a Goodman Air conditioning unit 7 years ago and since installation I have had 2 Air handler coils replaced and one outside unit coil replaced due to leakage! The 10 year parts warranty is not good enough to prevent this unit from costing you more than a quality unit in the first 10 years!! The first air handler coil lasted about 13 months. Please learn from my mistake and do not buy a... Read more

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We purchased our home in 2012 goodman ac went out 2 years later (a mess in my ceiling thats a paint job) then paid this company 240. To just check it how about they says it's the compressor & to replace it with coils $ 2,400. That a goodman for ya then another paint job. Still suppose to be under warranty let's see what happens!!!!!!! So hot Add comment

  • Aug 12
  • Appliances and Electronics
  • Cooling Unit
  • 60

New home moved into during winter 2012. Spent summer of 2013 with no problems. During the Spring 2014, there was no coolant, particles have gotten in the tubing and a host of other issues to include the air blowing not cooling the home. I am very disappointed with this product, especially in light of the fact that it's manufactured in the state I reside in. Join the class action suit... Read more

Was this review helpful? 2 0

3 year old goodman unit and already broken. Coil has a leak that even with a 10 year parts warranty, is going to cost me $1,200.00 to fix. Extremely pissed at goodman's crapy equipment and I advice everyone to STAY AWAY from this brand of a/c units. Add comment

  • Aug 05
  • Appliances and Electronics
  • Heat Pump
  • 156

I am a licensed HVAC Tech for a property management company. Recently bought and installed a 13 seer R22 heat pump to replace the 5 year old carrier that was improperly installed at a friends home. After repairing the numerous leaks on line set from BAD installation...leak checked, evacuated, and charged new unit with correct amount of refrigerant. Works great. This is to let all commentators... Read more

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  • Jul 21
  • Appliances and Electronics
  • Heatpump Purchase
  • 53

Bought a Goodman Heatpump in 2008. Has gone through 1 compressor and 3 reversing valves. 10 year warranty? Have had to pay for parts and freon 3 times!! Have gone without AC and heat for ~1.5 years waiting to see if they will cover the bad parts. Customer service at this company is worthless. Filed a complaint via their Consumer Affairs and never got a reply. Will never buy another Goodman... Read more

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  • Jul 16
  • Appliances and Electronics
  • Frederick, Maryland
  • Products Replacement
  • 64

This heat pump was installed when my new house was built in May 2010. In January 2011 it required piston replacement when it stopped heating the home. Then in June 2012 it required a replacement of the indoor evaporator coil when it stopped producing A/C. Then in June 2014 it required replacement of the outdoor evaporator coil when it stopped producing A/C. So in the first 4 years, it has... Read more

Was this review helpful? 1 0

Have been trying to get replacement part since June30,2014 it is now July15.They keep making excuses why it is not here.I live in Florida and it is 95 degrees,too hot to be without ac.I would not recommend Goodman to anyone . Their service SUCKS Add comment

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