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I call Goodman Mfg. as i needed to know temp. range when not to use the heat pump as i live in northern Idaho, I got know where with them and also had a furnace go bad left calls sent emails and no return call. They are the poorest for any product Bruce Woods I call...
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1.4
Spirit Lake, Idaho
I didn't like
  • Customer service
#1102360
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Considered installing Goodman A/C condenser & cased coil. Was in business, now retired. Called tech. support for advise and was bluntly instructed Goodman will NOT talk to anyone if they're not "authorized Goodman installers/repairers". I will never consider or...
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Anonymous
gene Stewart

Same thing happened to me. Brand new unit out off the crate won't operate.

2.1
I liked
  • Price
I didn't like
  • Customer service
#1066365
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I purchased 8 Goodman 2 Ton Electric Heat Pumps for rental property. Don't ever buy Goodman products! Developed low voltage wire short that kept blowing the 3 Amp fuse in the air handler. Several Hundred dollars later in labor costs we determined it was faulty wiring...
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1.4
#1024300
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Short Review on October 11, 2016

Goodman Manufacturing
#935122
4.8
Details
Goodman is a top of the line mfg and allways stand by its warranty. Problems are not with the equipment its with the consumer not keeping up with the maintenance. Cleaning and service is a must with any product. No matter what brand you buy, anything you buy with moveing parts Must be serviced!!!.
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Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
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Short Review on April 05, 2016

Goodman Manufacturing
#824083
Yes! I am sick and tired of them callin me!!!
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Other Product Review

Goodman Manufacturing
#565378
2.0
Details
Broke down 11 time in one year. Going to have to sue agree air
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Product or Service Quality
Goodman Manufacturing - Simple Review #1408583318
1/1

Bad Product Review

Goodman Manufacturing
#524069
Your product is a price of junk
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I never thought I would be so disappointed in a company. Failure to meet the consumers needs and ignoring the fact that I was taken advantage by the repair service provider. Never contacted me to assist with my issue and to date I still am not able to afford a new...
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I didn't like
  • Dissappointing products are poor in quality
#1006338
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November 2016, we purchased a furnace. Said furnace arrived the first week of December. We performed the install the second week of December. February 3, 2017 - ICM went bad. I know there will be some *** who will try to make me look foolish for installing this myself....
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Anonymous
Anonymous

C'mon, you really thought anything would be covered if you installed it yourself. Besides, according to you installation costs are overinflated, so what does it matter if you...

2.3
I liked
  • Cheap
I didn't like
  • Cheap junk
#1003547
Reply to reviews
my furnace and ac where installed 23 years ago. since then I have only had minor problems that I expected. I replaced about 5 ignitors in which I broke one, 3 exhaust blower motors. my ac has never given me problems knock on wood. I have to replace my furnace because...
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5.0
#936254
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we had a gpc14 ac installed in 2013 and after 36 bills every month goodman replaced the unit with a new one. now 3 months later this unit is frozen beware of goodman from my experience its a bad unit! we called goodman to repair the unit and they say we would be billed...
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1.1
#900922
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Goodman unit installed Oct 2015 and have had nothing but problems. Unit runs sporatically all the time. The unit literally ran ALL DAY yesterday and the temp NEVER dropped the one degree that the thermostat was calling for! Electric bills more now than with our 12+...
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1.0
I didn't like
  • Lack of customer service and poor quality product
#881197
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Bought new home with Goodman AC in Roswell, Georgia in March, 2015. Evaporator coil failed late June, 2016. They told me I didn't register my unit, so the warranty would be cut in half... Five years instead of 10. Also, they don't cover labor, only the part... my...
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1.9
I didn't like
  • People
  • Attitude of customer service people
  • Policies
#879267
Reply to reviews
I bought a Goodman/Amana heat pump less than 3 years ago and just had to replace a faulty coil for $880.00 - labor only. I understand there is a class action lawsuit for customers because the coils were faulty. This unit was NOT bought on line but instead by local...
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#873029
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