Goodman Manufacturing
Reviews and Complaints
To check if my unit still covered with the warranty
Waste of money - BIG TIME!
- How they manage to defraud customers money
- To be fooled
Preferred solution: Let the company propose a solution
No help from manufacturer whatsoever
My unit from 2006 has leaked out it's refrigerant and must be fixed. It was installed in 2008 and is using R22 refrigerant which is soon no longer produced or imported.
This is causing the price of R-22 to skyrocket, and currently is at about $100/lb. I just wanted to know if my unit can use a much cheaper common replacement called R407C.
First I tried to use their form to ask the question but got no answer. Then I tried to chat but the chat representative was clueless saying they have no technical knowledge and to just call a technician. I have tried their phone number (877) 254 **** now several times and it simply does not work.
Unbelievably bad customer service. I'd stay away from Goodman in the future, that's for sure.
Warrenty not covered
Hi o just bought a home and I need to renew warranty.
Awful Paperweight Product
Goodman heat pump new but broke down constantly
Won’t honor their warranty
Heatpump not working properly
- No way
Preferred solution: Let the company propose a solution
Poor customer support
- Customer service
Not concerned with customers
- Price
- Horrible customer service
Preferred solution: Let the company propose a solution
Goodman Heat Pump Low Voltage Short
Preferred solution: Full refund
Goodman Furnace = Turd
November 2016, we purchased a furnace. Said furnace arrived the first week of December.
We performed the install the second week of December. February 3, 2017 - ICM went bad. I know there will be some *** who will try to make me look foolish for installing this myself. You are entitled to those troll-esque comments and lifestyle of protecting an industry that overcharges for install.
I know I installed it right and in fact would go as far to say did it better than most of those octopus looking jobs I see performed by so called "professionals." I have to now purchase a 65$ part to fix what is essentially a brand new furnace... SWEET! This is typical; Ignition Control Modules go bad on A LOT of these furnaces within the first year but since I installed it, this is not covered. I spoke to the people I bought it from and they denied selling junk but I calmly pointed out why it was junk and thanked them for their time.
If you are being enticed to purchase one of these units, STOP.
Save yourself the headache. I hope this helps.
- Cheap
- Cheap junk
Preferred solution: Let the company propose a solution
UNHAPPY and FREEZING for the 4th year
- Dissappointing products are poor in quality
Preferred solution: Deliver product or service ordered
Goodman mfg furnace and ac
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Same thing happened to me. Brand new unit out off the crate won't operate.