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my furnace and ac where installed 23 years ago. since then I have only had minor problems that I expected. I replaced about 5 ignitors in which I broke one, 3 exhaust blower motors. my ac has never given me problems knock on wood. I have to replace my furnace because...
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5.0
#936254
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Goodman is a top of the line mfg and allways stand by its warranty. Problems are not with the equipment its with the consumer not keeping up with the maintenance. Cleaning and service is a must with any product. No matter what brand you buy, anything you buy with...
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Anonymous
Toby Eichman

Really want explain the ecm condencing fan motor problems, THIS IS THE SECOUND ONE I have gone bad and im sorry but has nothing to do with maintenance. It just was a poor desi...

4.8
#935122
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we had a gpc14 ac installed in 2013 and after 36 bills every month goodman replaced the unit with a new one. now 3 months later this unit is frozen beware of goodman from my experience its a bad unit! we called goodman to repair the unit and they say we would be billed...
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1.1
#900922
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Goodman unit installed Oct 2015 and have had nothing but problems. Unit runs sporatically all the time. The unit literally ran ALL DAY yesterday and the temp NEVER dropped the one degree that the thermostat was calling for! Electric bills more now than with our 12+...
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1.0
I didn't like
  • Lack of customer service and poor quality product
#881197
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Bought new home with Goodman AC in Roswell, Georgia in March, 2015. Evaporator coil failed late June, 2016. They told me I didn't register my unit, so the warranty would be cut in half... Five years instead of 10. Also, they don't cover labor, only the part... my...
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1.9
I didn't like
  • Policies
  • People
  • Such as valerie
#879267
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I bought a Goodman/Amana heat pump less than 3 years ago and just had to replace a faulty coil for $880.00 - labor only. I understand there is a class action lawsuit for customers because the coils were faulty. This unit was NOT bought on line but instead by local...
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#873029
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Bought a new ac unit. Had a company out it in and charged me over $700 to tell me it didn't work. The compressor was bad. Called the place I bought it from and they said it was under warranty. When I get the new part I have to pay another 7 to 1200.00 to have it...
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1.0
#866562
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Purchased a new manufactured home in 2013, it came with a Goodman Package AC unit, a unit that was defective from the factory due to an identified “Defective Factory Solder Joint on Tubing to Suction Side Access Valve" which resulted in the unit releasing the entire...
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Anonymous
puzzled

I also had same problem, unit installed Feb. 2015, solder joint on tube, failed Oct. 16, refrigerant escaped, Goodman only response was, they do not cover labor or refrigeran...

Anonymous
Anonymous

I have similar problem in that coil and compressor have been replaced. I have never had so many problems with an HVAC unit not 5 yrs old. Someone needs to file a class actio...

1.3
Citra, Florida
I didn't like
  • Do not stand by their products they sell
  • Buyer beware
#862858
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Purchased and had a goodman unit installed by a local hvac contractor. Paid the extra $100 for the 10 yr parts and labor warranty, thank gosh I paid the extra $100.00 because I would be broke by now. The unit was installed brand new in 2009 and so far the compressor...
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#858896
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I purchase Ac for a home that we bought 2 1/2 years ago. We had had nothing but problems from day 1. First year 2 big part replacement and 1 part replaced 2 times because the new part they replaced was no good!, now 2 1/2 years later the compressor is broke. I have...
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1.0
Cypress Gardens, Florida
I didn't like
  • Customer service
#857307
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