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Bought new home with Goodman AC in Roswell, Georgia in March, 2015. Evaporator coil failed late June, 2016. They told me I didn't register my unit, so the warranty would be cut in half... Five years instead of 10. Also, they don't cover labor, only the part... my...
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1.9
I didn't like
  • Attitude of customer service people
  • People
  • Policies
#879267
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I bought a Goodman/Amana heat pump less than 3 years ago and just had to replace a faulty coil for $880.00 - labor only. I understand there is a class action lawsuit for customers because the coils were faulty. This unit was NOT bought on line but instead by local...
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#873029
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Bought a new ac unit. Had a company out it in and charged me over $700 to tell me it didn't work. The compressor was bad. Called the place I bought it from and they said it was under warranty. When I get the new part I have to pay another 7 to 1200.00 to have it...
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1.0
Burien, Washington
#866562
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Leaky Equipment Review

Goodman Manufacturing
#520797
3 year old goodman unit and already broken. Coil has a leak that even with a 10 year parts warranty, is going to cost me $1,200.00 to fix. Extremely pissed at goodman's crapy equipment and I advice everyone to STAY AWAY from this brand of a/c units.
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Goodman Manufacturing - Review about Air Conditioner Replacement from Tampa, Florida

Goodman Manufacturing
#510759
Have been trying to get replacement part since June30,2014 it is now July15.They keep making excuses why it is not here.I live in Florida and it is 95 degrees,too hot to be without ac.I would not recommend Goodman to anyone . Their service SUCKS
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Freon Leak Review

Goodman Manufacturing
#504695
Our Goodman package unit is leaking freon and is less than 2 years old. Google goodman defective coils or google goodman class action suit before you buy one.
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Purchased a new manufactured home in 2013, it came with a Goodman Package AC unit, a unit that was defective from the factory due to an identified “Defective Factory Solder Joint on Tubing to Suction Side Access Valve" which resulted in the unit releasing the entire...
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Anonymous
puzzled

I also had same problem, unit installed Feb. 2015, solder joint on tube, failed Oct. 16, refrigerant escaped, Goodman only response was, they do not cover labor or refrigeran...

Anonymous
Anonymous

I have similar problem in that coil and compressor have been replaced. I have never had so many problems with an HVAC unit not 5 yrs old. Someone needs to file a class actio...

1.3
Citra, Florida
I didn't like
  • Buyer beware
  • Do not stand by their products they sell
#862858
Reply to reviews
Purchased and had a goodman unit installed by a local hvac contractor. Paid the extra $100 for the 10 yr parts and labor warranty, thank gosh I paid the extra $100.00 because I would be broke by now. The unit was installed brand new in 2009 and so far the compressor...
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#858896
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I purchase Ac for a home that we bought 2 1/2 years ago. We had had nothing but problems from day 1. First year 2 big part replacement and 1 part replaced 2 times because the new part they replaced was no good!, now 2 1/2 years later the compressor is broke. I have...
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1.0
Cypress Gardens, Florida
I didn't like
  • Customer service
#857307
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Bought new house with this two goodman units. Inside coil failed in one, and second outdoor coil failed on the other, in addition to reverse valve. All right after the warranty expired and all within a period of 3 months from each other. Customer service was lousy...
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1.0
Clarksburg, Maryland
I didn't like
  • Do not stand by their products they sell
  • Customer service
  • Defective out of the box mini split
#847543
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Goodman mini split losing freon continuously. Nothing but trouble since spending 3500 dollars in nov. 2013. Googled complaints, class action suit for defective freon lines. Piece of junk. Service people recommended unit. Called GOODMAN CONSUMER AFFAIRS . They are not...
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1.0
I didn't like
  • Defective out of the box mini split
#739122
Reply to reviews
Was reading other posts and thought I would chime in. A tech from another company once told me when my Goodman system went down that this company had a bad reputation. He explained that Goodman's systems are manufactured in Mexico (so he thought) with cheap parts and...
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Anonymous
Anonymous

I live in Texas. Can get extremely hot in the summer. I purchased a new home in 2011 that has two Goodman A/C units. In the five year since, I have had to replace (1) Fan Moto...

#737861
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My home was new in 2010 and just before the 2 yr mark the coil was leaking, part was warranty but not the labor at a cost of $1500 a year later guess whats leaking so I contact the wonderful Goodman mfg. corp. and they proceed to tell me what the warranty is. I know...
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1.3
I didn't like
  • Dont know what goodwill is
#714472
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