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2.1

I purchased a Goodman GPH1436H41DD packaged heatpump had it installed and within 12 hours it ceased to operate. I had to have a tech come out to check it out.

The evaporator coil had *** at one of the "U" tube weld joints in the evaporator. It had lost all the refrigerant and a lot of oil. Goodman did send out a replacement unit.

The service call was $570.00 which Goodman refuses to reimburse, not to mention the extra installation encountered. Goodman treats it is an "installation issue".

Keep in mind that this is a package unit which only requires electrical hook up and ductwork connected nothing has to be done to the refrigerant components.

Reason of review: Damaged or defective.

Monetary Loss: $570.

Preferred solution: Full refund.

Location: 19001 Kermier Rd, Waller, TX 77484, USA

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