Product: Goodman Manufacturing Air Conditioner Clear all filters (0 of 19 reviews match)
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AC4life - Horrible don't do it! Customer service is the worst!!

Ordered a goodman system and spent over 3700. To have a 420.00 upgraded thermostat that wouldn't communicate with the equipment. I was told it had to have this particular t stat, that was a lie. Now guess what? They won't take it back because we took it out of the box to find out it doesn't work so that's my dam problem? Unreal you guys / gals are the worst
1.7
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Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
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Product
Goodman Manufacturing Air Conditioner
#1087721
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I never thought I would be so disappointed in a company.Failure to meet the consumers needs and ignoring the fact that I was taken advantage by the repair service provider. Never contacted me to assist with my issue and to date I still am not able to afford a new...
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Product
Goodman Manufacturing Air Conditioner
I didn't like
  • Dissappointing products are poor in quality
#1006338
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We called All-American Air in Vero Beach, Florida to put in a new a/c unit.They came out quickly and gave us a good pitch. They installed a Goodwin A/C unit, which found out is the cheapest and worst units made!! Paid a very inflated price and it never worked right...
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Anonymous
Anonymous

Sounds to me like it was the installer's fault (All-American Air, Vero Beach, Florida), not the air conditioner. If it had been installed correctly from the beginning, I am s...

Thisisapain
Thisisapain

Goodman A/C units not Goodwin, sorry for the miss spelling.

Product
Goodman Manufacturing Air Conditioner
#924188
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we had a gpc14 ac installed in 2013 and after 36 bills every month goodman replaced the unit with a new one. now 3 months later this unit is frozen beware of goodman from my experience its a bad unit! we called goodman to repair the unit and they say we would be billed...
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1.1
Product
Goodman Manufacturing Air Conditioner
#900922
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Bought new home with Goodman AC in Roswell, Georgia in March, 2015.Evaporator coil failed late June, 2016. They told me I didn't register my unit, so the warranty would be cut in half... Five years instead of 10. Also, they don't cover labor, only the part... my out of...
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1.9
Product
Goodman Manufacturing Air Conditioner
I didn't like
  • Attitude of customer service people
  • Policies
  • Such as valerie
#879267
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Purchased a new manufactured home in 2013, it came with a Goodman Package AC unit, a unit that was defective from the factory due to an identified “Defective Factory Solder Joint on Tubing to Suction Side Access Valve" which resulted in the unit releasing the entire...
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Anonymous
puzzled

I also had same problem, unit installed Feb. 2015, solder joint on tube, failed Oct. 16, refrigerant escaped, Goodman only response was, they do not cover labor or refrigeran...

Anonymous
Anonymous

I have similar problem in that coil and compressor have been replaced. I have never had so many problems with an HVAC unit not 5 yrs old. Someone needs to file a class actio...

1.3
Citra,Florida
Product
Goodman Manufacturing Air Conditioner
I didn't like
  • Buyer beware
  • Do not stand by their products they sell
#862858
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High electric bill, runs non stop! Goodman 3.5 packaged unit GPH1342H41I had this unit installed on Jan. 2015 DURING cool months. Right away I noticed it wasn't blowing cold air at all. My tech told me that it was due to it being cooler outside. Then I asked him to...
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1.0
Product
Goodman Manufacturing Air Conditioner
#698376
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In 2008 we purchased a Amana Goodman heating n a/c unit from Gilmore Heating n Air in Placerville Ca. were told at the time it was the "top of the line energy efficient unit (like a Mercedes is next to a Kia)." Right from the get go when it was installed we had...
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Anonymous
Anonymous

It's not the equipment - it's the installer

1.0
Product
Goodman Manufacturing Air Conditioner
I didn't like
  • Buyer beware
  • Do not stand by their products they sell
#677723
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Goodman Manufacturing - Air Conditioner Review from Santa Monica, California
Goodman Manufacturing - Air Conditioner Review from Santa Monica, California
Goodman Manufacturing - Air Conditioner Review from Santa Monica, California
Goodman Manufacturing - Air Conditioner Review from Santa Monica, California
I just purchased a brand-new 4 ton Goodman Upon installation vacuum system down when we are already releas the charging system there was no charge filled it with nitrogen and found a leak where the high side goes into evaporator coil it looks like they just drill a...
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Anonymous
Feel your pain

I guess Alpine Air didn't tell you that when you buy a Goodman unit from them. It voids Goodman's factory warranty. And the only warranty you have is what Alpine provides. Tha...

Anonymous
Craig

Still have not recived any reimbursement for the repairs this is now going on a few months looks like when you buy goodman you buy it as is with no warranty I talk to Alpine ...

4.3
Product
Goodman Manufacturing Air Conditioner
#552508
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We purchased a unit from American Air Masters in 2009 and the sticker on the front of the unit states Amana Distinctions. Come to find out when we call American Air Masters we have a Goodman Unit. As of to date we have spent 2,000.00 for repairs. Yes they will tell...
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Anonymous
Feel your pain

If American Air Masters is an internet sales company. Then they should have told you that their is no warranty from Goodman on units bought over the internet of by phone. And ...

Product
Goodman Manufacturing Air Conditioner
#525868
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