1 comment

We moved into are new home in 2009.Are house has a Goodman Ac unit all electric.

Within the first few months they had to replace the inside coil. The tech that put the new coil in didn't remove a small piece of plastic. So 2 days later it clogged up and water came into my new house in my new walls and my $6000 wood floors! They came out and fixed the problem.

Then 2010 we had more problems with water coming into the house because of the 1st and secondary pans overflowing. Then it would hold water on the secondary pan all of the time. It would also blow black flakes into the house all of the time. In 2011 we had the same issues again water overflowing and coming into the house.

Then 2013 we had the inside thermasad go out. Then one night in 2014 it was 1am in the morning. All of the scoll detectors went off, we had 2 get out of the house. This was me, my wife and my 2 young girls.

Afterwards we found out that the black flakes landed on the heater strip. So once again I got them out and finally fixed the unit holding water. They cleaned the fan because there was some kind of build up on it. And it was fine.

They agreed 2 replace some the parts up stairs. Well at the time the unit was out of warnenty at that time so I waited. Now as of 9/4/14 my Ac is no longer cooling. So I called them back out and the new coil has a leak in it and the outside unit also.

So they are willing to give me a new coil but we have to pay for the labor and the r-22. So when does it stop? We should we the consumer be stuck with cheap ***! Why can't the manufacturer make it like they did in the years before?

This is my 3rd house and the newest!

My other 2 houses were over 30 years old and I never had problems with those ac's!I would give this Goodman away and take one of those in a heart beat!

Reason of review: Poor customer service.

Had an Experience with Goodman Manufacturing?

Write a review


Terms of Service
Post Comment
Lititz, Pennsylvania, United States #934039

Why can't the manufacturer make it like they did in the years before?

They can. Just people are not willing to pay the much higher price of the higher quality anymore.

You had as much dealer problem, as equipment problem.

You May Also Like

Protuninglab - Faulty product, but customer liable for restocking/return fees Protuninglab "HID-02-AZ-B306-PBC-RFV-4D-A HID Xenon + 05-08 BMW E90 3 Series CCFL Angel Eye Projector Headlights - Black I purchased the above item and paid the additional money for the warning cancelers. Once..." Read more Carid - Waited a half year for Headlights - Now waiting three weeks for refund Carid "April 2017 I ordered some Spyder Headlights for my BMW project. Because there were two versions of this headlight (DS1/DS2) for my vehicle, I contacted them prior for a suggestion..." Read more Kikker 5150 A dealers perspective Micks Customs Kikker 5150 "I am the owner of Micks Customs and ive been a Hardknock dealer since 2006. Kelly has ripped me and my customers off many times. Ive even defended him right..." Read more Advance Auto Parts - I was sold batteries over 2 years old Advance Auto Parts "To Whom It May Concern, My name is Eric and I have a serious complaint about the service that I received at the Advance Auto Parts Store located in Homosassa..." Read more Sa Painting And Remodeling - Sebastian Arlegui And Jose Barahona - Botched Bathroom Remodel SA Painting and Remodeling Sa Painting And Remodeling - Sebastian Arlegui And Jose Barahona "On July 26, 2017 SA Painting and Remodeling LLC, Sebastian Arlegui and Jose Barahona, agreed to fix my bathroom. The bathroom is now in need of repair due to the..." Read more Fanatics - Terrible Terrible store Fanatics "Please do not buy from Fanatics, Fans Edge, or College Football store. (all the same place) I bought 3 shirts from Fanatics, took forever to get them, and when I..." Read more Gnc - No consistency in product Gnc "I work overseas so I purchased all of my vitamins at one time which was close to $1000.00 and in my mega-man vitamin packs were a mismatch of vitamins. Some..." Read more Reroof America - Disgusted with their workmanship Reroof America "Reroof America put on a new roof in August 2005. In 2008 when I started having leaks they told me they weren't responsible for workmanship after one year. I have..." Read more