Product: Goodman Manufacturing Customer Care Clear all filters (0 of 4 reviews match)
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Goodman Manufacturing - Warrenty not covered

I have installed 5 units in properties I own. I was told that the parts warranty was ten years. I was just told the since I did not register it units , the warrenty is not covered. The Goodman authorized repairman tried to get the $215 part covered since it was less then ten years old. They refused to cover the part. I either have a 10 year warrenty or I don’t. I guess I don’t.
Product
Goodman Manufacturing Customer Care
#1256167
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I call Goodman Mfg.as i needed to know temp. range when not to use the heat pump as i live in northern Idaho, I got know where with them and also had a furnace go bad left calls sent emails and no return call. They are the poorest for any product Bruce Woods I call...
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1.4
Spirit Lake, Idaho
Product
Goodman Manufacturing Customer Care
I didn't like
  • Customer service
#1102360
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Considered installing Goodman A/C condenser & cased coil.Was in business, now retired. Called tech. support for advise and was bluntly instructed Goodman will NOT talk to anyone if they're not "authorized Goodman installers/repairers". I will never consider or...
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Anonymous
gene Stewart

Same thing happened to me. Brand new unit out off the crate won't operate.

2.1
Product
Goodman Manufacturing Customer Care
I liked
  • Price
I didn't like
  • Horrible customer service
#1066365
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Bought new house with this two goodman units.Inside coil failed in one, and second outdoor coil failed on the other, in addition to reverse valve. All right after the warranty expired and all within a period of 3 months from each other. Customer service was lousy and...
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1.0
Clarksburg, Maryland
Product
Goodman Manufacturing Customer Care
I didn't like
  • I have to pay for the total cost of replacement
  • Defective out of the box mini split
  • Do not stand by their products they sell
#847543
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